troubleshooting

Please follow these steps before asking for help, you will be surprised how often it is something simple.

Can't log in:

1.Check Username and Password is correct If you're unsure of a letter , paste your password here: https://www.randm.ca/products/phonetic-passwords/

2. Check your device is connected to the router and you are connected to the internet

3. Check your sub has not expired

4. check your URL is correct

5. Make sure the app installed and your device is up to date

6. Check that you do not have a VPN connected

7. Check that your content blocks are OFF, you can do so here: https://phuketiptv.com/turning-off-isp-blocks

8. Turn off your router and device for 5 -10 mins

9. Check Updates regarding issues

Channel/VOD content buffering/not playing/audio issues:

1. Check your internet connection

2. If possible, change Player to VLC

3. Update Playlist

4. Check that your content blocks are OFF, you can do so here: https://phuketiptv.com/turning-off-isp-blocks

5. Check that the channel is supposed to be live (UFC/NBA/NFL Passes only live at time of event)

6. Restart the app

7. Restart your device

8. Turn off your router and device for 5-10 mins

9. Check Updates regarding issues

DISCLAIMER: I DO NOT HOST OR SELL ANY IPTV / LIVE TV STREAMS .PLEASE BE AWARE OF ANY STREAMING LAWS IN YOUR RESPECTIVE COUNTRIES.I AM NOT RESPONSIBLE FOR WHAT YOU CHOOSE TO VIEW

FOR THE ATTENTION OF FEDS,SKY AGENTS,OR OTHERS SPIES OR ANYONE ELSE WANTING TO TRY IT ON

No live streams are delivered from this IP address or our VPS. The only Web traffic delivered from this address consists of text based data you will see given even the most cursory examination of our logs. Our scripts provide people with data mostly in JSON format for use in third party apps We reject the assertion that our VPS is serving any data that infringes copyright This server does not serve video streams at all the server owner would obviously notice such traffic - you will be able to confirm with their logs.